The first thing I learned when I entered the computer telephony field in 1994 was that the principal way the industry made money was by building call centers. And the acknowledged masters of mission-critical call center technology were the folks over at Aspect (News - Alert) Telecommunications in San Jose, California, now called Aspect Software.
Ever seen one of those tag clouds on different blogs, which show which keyword was most searched or looked for? Well, if you want to make one of your own, take a look at the following five websites that allow you to create tag clouds from text to visualize word frequency.
It is no secret that Microsoft's mobile ambitions have one persistent and seemingly inescapable chink in its ever-morphing armor: the app gap.
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Simply put, cloud computing is computing based on the internet. Where in the past, people would run applications or programs from software downloaded on a physical computer or server in their building, cloud computing allows people access to the same kinds of applications through the internet.
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On 17 June 1946, a driver in St. Louis pulled out a handset from under his car’s dashboard, placed a phone call and made history. It was the first mobile telephone call, placed on a system inaugurated by Southwestern Bell, one of AT&T’s local operating companies.
Single sign-on (SSO) is a session and user authentication service that permits a user to use one set of login credentials (e.g., name and password) to access multiple applications. The service authenticates the end user for all the applications the user has been given rights to and eliminates further prompts when the user switches applications during the same session. On the back end, SSO is helpful for logging user activities as well as monitoring user accounts.