Aspect Software Brings Unified Communications to Contact Centers

The first thing I learned when I entered the computer telephony field in 1994 was that the principal way the industry made money was by building call centers. And the acknowledged masters of mission-critical call center technology were the folks over at Aspect (News - Alert) Telecommunications in San Jose, California, now called Aspect Software.

5 Online Tools To Create Tag Clouds

Ever seen one of those tag clouds on different blogs, which show which keyword was most searched or looked for? Well, if you want to make one of your own, take a look at the following five websites that allow you to create tag clouds from text to visualize word frequency.

Windows Phone isn’t dead, Part VI: App Gap? Microsoft has a platform for that

It is no secret that Microsoft's mobile ambitions have one persistent and seemingly inescapable chink in its ever-morphing armor: the app gap.

Healthcare Providers

“The Patient Experience is not just another initiative you can measure and plan your way through; it requires direct, personal and in-the-moment efforts to achieve the greatest results.” - The Beryl Institute, The State of Patient Experience, 2013

10 Best Cheap Dedicated Server Hosting (2017)

We know, cheap dedicated server hosting sounds like an oxymoron. The top floor of the hosting high-rise is typically reserved for high-powered enterprises with large demands for bandwidth, data storage, and computing power. Just because you need extra oomph in your hardware, however, doesn’t mean you need to break open the piggy bank.

Why Move To The Cloud? 10 Benefits Of Cloud Computing

Simply put, cloud computing is computing based on the internet. Where in the past, people would run applications or programs from software downloaded on a physical computer or server in their building, cloud computing allows people access to the same kinds of applications through the internet.

Custom Modifications

MBA is one of only a few companies offering the personalized service of custom programming. All of MBA’s BusinessAccountingPlus software modules can be tailored to fit the special needs of your business. We can make it perfect for you!For example, you may have information or reporting needs that are unique to your industry. We can custom format existing reports, or create additional reports, to meet those requirements. Perhaps you need to modify one of the standard checks or invoice forms. We can do this! Throughout custom dissertation writing service the entire system, we can make changes to make the software perform optimally for you, and make the job of running your business easier.

Network Disaster Recovery Plan

Definition - What does Network Disaster Recovery Plan mean?

The Foundations of Mobile and Cellular Telephony

On 17 June 1946, a driver in St. Louis pulled out a handset from under his car’s dashboard, placed a phone call and made history. It was the first mobile telephone call, placed on a system inaugurated by Southwestern Bell, one of AT&T’s local operating companies.

Single sign-on (SSO)

Single sign-on (SSO) is a session and user authentication service that permits a user to use one set of login credentials (e.g., name and password) to access multiple applications. The service authenticates the end user for all the applications the user has been given rights to and eliminates further prompts when the user switches applications during the same session. On the back end, SSO is helpful for logging user activities as well as monitoring user accounts.

Related Posts